Physical security
Most remote staffing providers cannot tell you where your PHI is being handled. We can. Every talent works from a managed, supervised office facility with physical access controls and no unsupervised access to patient data.
Managed workspaces with physical access controls and oversight active at all times.
Every talent works on managed hardware. No personal devices access your systems.
All patient data handled through encrypted channels in transit and at rest.
SIEM monitoring and endpoint security active across all facilities at all times.
Administrative safeguards
Compliance starts with who we hire and what we put in place before day one.
A Business Associate Agreement is executed before your hire accesses any patient data. It defines how PHI is handled, stored and protected under HIPAA.
Every talent is verified against government-issued ID and cleared through a criminal background check before placement.
Mandatory HIPAA training completed before any talent is introduced to your systems or patient workflows.
Every talent signs a non-disclosure agreement covering patient data, practice information and operational workflows.
The difference
Not all compliance claims are equal. Here is what separates a provider with real infrastructure from one with a checkbox.
Outsentia Health
Infrastructure-backed complianceMost VA and staffing providers
Training-only complianceFAQ
The covered entity, meaning the physician or practice, carries the primary legal and financial liability under HIPAA. Outsentia Health provides a BAA that defines our obligations as a business associate and protects your practice in the event of a security incident.
A Business Associate Agreement is a legally required contract between a covered entity and any vendor who handles PHI on their behalf. Without one in place, your practice is exposed. We sign it before your hire's first day.
SOC 2 is an independent audit of an organization's security, availability and confidentiality controls. It is not self-declared. An external auditor verifies the controls are real and operating effectively.
A home office has no physical access controls, no managed network and no oversight of what devices are used. HIPAA physical safeguard requirements are extremely difficult to meet outside a supervised facility. Ours are designed to meet them.
Our infrastructure is built to meet HIPAA administrative, physical and technical safeguard requirements. We operate under a signed BAA, maintain SOC 2 compliant controls and provide encrypted PHI handling across all facilities.
Book a demo
Book a demo and we will walk you through our compliance infrastructure, the BAA, and every safeguard in place before your hire starts.