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Medical Administrative Assistant

Hire a Remote Medical Administrative Assistant for Your Practice

Admin backlogs slow down every part of a practice. Get a certified, EHR-trained remote medical administrative assistant or virtual office assistant keeping your back office running in 14 days.

HIPAA-certified and office-based
EHR-trained before day one
BAA signed at onboarding
No payment until you hire
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Practice-Ready Onboarding

14-Day DeploymentLive
Matched to Your PracticeDone

Vetted from top 3% of global healthcare talent.

EHR & HIPAA OnboardingActive

Trained on your EHR (Epic, Athena, eClinicalWorks) and back-office workflows before placement.

Live on Your Back Office

Managing records, documents, scheduling support and admin queues from day one.

HIPAA Compliant

BAA signed at onboarding

142 Talent Profiles Live

Scope of work

What Does a Medical Administrative Assistant Do?

Every function your practice needs, handled remotely within your EHR on your schedule.

Patient Records Management

Organises, updates and maintains accurate patient records in your EHR.

Document & Forms Processing

Prepares, processes and files clinical and administrative documents.

Scheduling Support

Assists with appointment scheduling and provider calendar management.

Referral & Auth Paperwork

Handles referral and prior auth documentation to keep care moving.

Insurance Verification Support

Assists with eligibility checks and insurance documentation prep.

Reporting & Data Compilation

Compiles operational and clinical reports for practice leadership.

Medical Records Requests

Processes patient record release requests in line with HIPAA standards.

Provider Correspondence

Manages letters, faxes and communications on behalf of providers.

EHR Administrative Updates

Keeps administrative EHR fields accurate and up to date.

Trusted by Healthcare Professionals

No CVs from a database. Certified remote medical administrative assistants matched to your practice, your EHR and your hours.

70%Below US cost
97%Retention rate
14 daysAvg deployment

Trained top talent

What your practice looks like when admin is covered.

Four things that shift the moment a remote medical administrative assistant starts working your back office.

Records Accuracy

Patient records current and complete.

No backlogs building in the background.

Staff Relief

Admin handled. Clinical and front desk staff stay focused on patient care.

Your team stays focused on care while admin is managed remotely.

Compliance Confidence

Documentation processed to HIPAA standards.

Nothing falls through the cracks.

Provider Time

Paperwork cleared. Providers spend time with patients, not administrative queues.

Providers reclaim hours previously lost to back-office tasks.

Compare

How We Compare

Most providers give you a trained VA. We give you a compliant, office-based, credentialed hire inside a HIPAA-certified infrastructure.

Outsentia HealthGeneric VA agencyIn-house US hire
HIPAA-certified infrastructure
Office-based, supervised facilities
Medical administrative assistant trained before day one
BAA signed before first patient record
$0 replacement guarantee
One flat monthly fee
Compliance, HR and training included
97% retention rate

Why us

The Infrastructure Other Providers Don't Have.

Structural advantages that show up in your operations from day one.

HIPAA Certified

Verified compliance that you can trust.

Office Based

Secure, supervised facilities for talent.

EHR Trained

Platform-trained before their first day.

BAA Signed

BAA in place before first patient contact.

$0 Replacement

Replace at no cost if it doesn't work.

97% Retention Rate

Consistent staff for smooth practice flow.

How it works

From Brief to Deployed in 14 Days

A straightforward process with no back-and-forth. Tell us what you need, we handle the rest.

Day 1

Tell us your role

Share your role, specialty and EHR. We scope the placement.

Day 3

We match and credential-check

Vetted, certified candidates surfaced from our talent pool.

Day 7

You interview and select

Review shortlisted talent on your schedule. No fees until you say yes.

Day 14

Your new hire goes live

EHR-ready, working your hours. Compliance and HR handled.

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FAQ

Medical Administrative Assistant questions answered.

What does a remote medical administrative assistant do?

A remote medical administrative assistant manages back-office functions from a secure, supervised facility. Tasks include patient records management, document processing, scheduling support, referral and auth paperwork, reporting, medical records requests and EHR administrative updates.

What is the difference between a medical administrative assistant and a virtual office assistant?

They are the same role in an independent practice. Both titles describe the same back-office administrative function. At Outsentia Health we place for both under one process.

Is a remote medical administrative assistant HIPAA compliant?

Yes. Every Outsentia Health placement operates within a HIPAA-certified, SOC 2 compliant infrastructure from a supervised office facility. A BAA is signed before your hire accesses any patient data.

Which EHR systems does a remote medical administrative assistant work in?

Our remote medical administrative assistants are trained on Athenahealth, eClinicalWorks, Epic, Tebra and AdvancedMD. If your EHR is not listed, confirm during your demo.

How quickly can I hire a remote medical administrative assistant?

Most placements are deployed within 14 days. Shortlist by day 3, interview by day 7, live by day 14.

How much do practices save with a remote medical administrative assistant?

Practices typically save 70% compared to a full-time in-house admin hire. No setup fees, no placement fees, no payment until you hire.

What happens if the placement does not work out?

We replace them at $0 cost. No additional fees, no delays. Your admin coverage continues without interruption.

Book a demo

Back office covered at 70% below US hire cost.

No setup fees. No placement fees. No payment until you hire. A certified, EHR-trained remote medical administrative assistant deployed in 14 days.

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Office-based
70% below US rates
Deployed in 14 days
No hidden fees