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Referral Coordinator

Hire a Remote Referral Coordinator for Your Practice

Referrals that go untracked are patients who never return. Get a certified, EHR-trained remote referral coordinator managing every referral from submission to specialist visit in 14 days.

HIPAA-certified and office-based
EHR-trained before day one
BAA signed at onboarding
No payment until you hire
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Practice-Ready Onboarding

14-Day DeploymentLive
Matched to Your PracticeDone

Vetted from top 3% of global healthcare talent.

EHR & HIPAA OnboardingActive

Trained on your EHR (Epic, Athena, eClinicalWorks) and referral workflows before placement.

Live on Your Referral Queue

Submitting referrals, tracking status and coordinating specialist appointments from day one.

HIPAA Compliant

BAA signed at onboarding

142 Talent Profiles Live

Scope of work

What Does a Referral Coordinator Do?

Every function your practice needs, handled remotely within your EHR on your schedule.

Outgoing Referral Submission

Sends referrals to specialists and facilities on your behalf.

Incoming Referral Intake

Receives, logs and actions all inbound referrals promptly.

Referral Status Tracking

Follows every referral through to confirmed completion.

Referral Authorization

Obtains auth before specialist appointments are scheduled.

Specialist Appointment Scheduling

Books appointments with referred providers on the patient's behalf.

Medical Records Transfer

Sends relevant records to receiving providers securely.

Patient Status Updates

Keeps patients informed of referral progress and next steps.

Referral Follow-Up

Confirms patients attended specialist visits as referred.

EHR Referral Logging

Documents all referral activity and outcomes in your EHR.

Trusted by Healthcare Professionals

No CVs from a database. Certified remote medical receptionists matched to your practice, your EHR and your hours.

70%Below US cost
97%Retention rate
14 daysAvg deployment

Trained top talent

What your practice looks like when referrals are managed.

Four things that shift the moment a remote referral coordinator takes over your referral queue.

Referral Completion

Referrals tracked and closed. None lost between providers.

Every outgoing and incoming referral followed through to a confirmed outcome.

Patient Follow-Through

Patients show up to specialist visits. Not lost after the referral.

Status updates and follow-up keep patients moving through their care plan.

Authorization Coverage

Auth in place before the specialist appointment. No claim surprises.

Referrals scheduled only after authorization is confirmed and documented.

Care Continuity

Records transferred. Specialists receive complete patient context.

Relevant records routed to receiving providers ahead of every visit.

Compare

How We Compare

Most providers give you a trained VA. We give you a compliant, office-based, credentialed hire inside a HIPAA-certified infrastructure.

Outsentia HealthGeneric VA agencyIn-house US hire
HIPAA-certified infrastructure
Office-based, supervised facilities
Referral coordinator trained before day one
BAA signed before first patient record
$0 replacement guarantee
One flat monthly fee
Compliance, HR and training included
97% retention rate

Why us

The Infrastructure Other Providers Don't Have.

Structural advantages that show up in your operations from day one.

HIPAA Certified

Verified compliance that you can trust.

Office Based

Secure, supervised facilities for talent.

EHR Trained

Platform-trained before their first day.

BAA Signed

BAA in place before first patient contact.

$0 Replacement

Replace at no cost if it doesn't work.

97% Retention Rate

Consistent staff for smooth practice flow.

How it works

From Brief to Deployed in 14 Days

A straightforward process with no back-and-forth. Tell us what you need, we handle the rest.

Day 1

Tell us your role

Share your role, specialty and EHR. We scope the placement.

Day 3

We match and credential-check

Vetted, certified candidates surfaced from our talent pool.

Day 7

You interview and select

Review shortlisted talent on your schedule. No fees until you say yes.

Day 14

Your new hire goes live

EHR-ready, working your hours. Compliance and HR handled.

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FAQ

Referral Coordinator Questions Answered.

What does a remote referral coordinator do?

A remote referral coordinator manages all inbound and outbound referrals from a secure, supervised facility. Tasks include referral submission, status tracking, authorization, specialist appointment scheduling, medical records transfer and EHR documentation.

Is a remote referral coordinator HIPAA compliant?

Yes. Every Outsentia Health placement operates within a HIPAA-certified, SOC 2 compliant infrastructure from a supervised office facility. A BAA is signed before your hire accesses any patient data.

Which EHR systems does a remote referral coordinator work in?

Our remote referral coordinators are trained on Athenahealth, eClinicalWorks, Epic, Tebra and AdvancedMD. If your EHR is not listed, confirm during your demo.

How quickly can I hire a remote referral coordinator?

Most placements are deployed within 14 days. Shortlist by day 3, interview by day 7, live by day 14.

How much do practices save with a remote referral coordinator?

Practices typically save 70% compared to a full-time in-house hire. No setup fees, no placement fees, no payment until you hire.

What happens if the placement does not work out?

We replace them at $0 cost. No additional fees, no delays. Your referral coverage continues without interruption.

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Every referral tracked and closed at 70% below US hire cost.

No setup fees. No placement fees. No payment until you hire. A certified, EHR-trained remote referral coordinator deployed in 14 days.

Book a Demo
Office-based
70% below US rates
Deployed in 14 days
No hidden fees